Returns & Exchanges

At Cuyana, we believe in owning fewer, better things and want you to be completely satisfied with your purchase. We accept returns of unworn, unwashed, and undamaged items within 30 days of the ship date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside.

3

Ship Your Items

Affix the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing