Frequently Asked Questions
Everything you need to know about our fewer, better philosophy.
What is the ‘Fewer, Better’ philosophy?
At Cuyana, we believe in owning fewer, better things. We design high-quality, timeless pieces that are made to last, encouraging a more intentional and sustainable approach to your wardrobe.
Where are your products manufactured?
We source our materials and craft our products in regions known for their expertise, such as Italy for leather goods, Peru for Pima cotton and alpaca, and Turkey for silk and high-quality textiles.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase. Please note that personalized or monogrammed items are final sale and cannot be returned.
How long does shipping take?
Standard shipping typically takes 5-8 business days within the United States. Expedited shipping options are available at checkout if you need your items sooner.
Do you offer monogramming or personalization?
Yes, we offer custom gold-foil monogramming on many of our leather goods. This service allows you to add a personal touch to your favorite bags and accessories.
How should I care for my Cuyana leather goods?
To maintain the beauty of your leather items, we recommend using a high-quality leather conditioner and avoiding prolonged exposure to direct sunlight or moisture.